LOCATION: Buncombe and surrounding counties

GENERAL STATEMENT OF JOB:

The Medical Assistant provides clerical and sub-professional health services support for Care Management in the Population Health Division. Monitoring, collecting and entering various forms of data along with a variety of nursing functions in maintaining patient data and reports, providing information to individuals and families, and interacting with the medical team of Vaya Health. Coordinate with providers, stakeholders and the public, providing information and assistance. Administrative support services to teams within the Care Management Department.

ESSENTIAL JOB FUNCTIONS:

Administrative Support

• Receive documents from provider practices and upload into care management platform; in addition, be able to take required data elements and enter them into specific fields in the care management platform.
• Support Nursing assignments according to workflow.

Collaboration

• Provides information, as directed to them by professional personnel, to health services recipients.
• Assist with the creation and implementation of trainings.
• Coordinate with other departments as needed.
• Assist nurses with Vaya nursing duties.

Data Management

• Assists CM Manager with data collection, assist with collection of medical records, reviews
• Preparing data for multifunctional process use.

Other duties as assigned

QUALIFICATIONS & CREDENTIALING REQUIREMENTS:

High school diploma or GED is required. Associate degree in Health or Human services preferred. Six (6) months experience in Healthcare field required.

LICENSURE/CERTIFICATION REQUIREMENTS:

Certified Medical Assistant (AAMA)

PHYSICAL REQUIREMENTS:

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

KNOWLEDGE OF JOB:

• Proficient knowledge in the Healthcare field and Medical terminology
• Knowledge of community based programs and services pertaining to physical health, mental health, substance use, and intellectual and/or developmental disability
• Ability to communicate with members and their families in a professional manner
• Skilled in the use of personal computers, related software applications, hardware and peripheral equipment
• Ability to maintain accurate records and files
• Ability to communicate ideas effectively in both oral and written formats, and follow oral and written instructions
• Ability to maintain the confidentiality of members
• Ability to establish effective working relationships with associates, members, their families, social workers, medical practices, and the general public.
• Ability to maintain clerical records and to compile reports from these records
• Ability to use sound judgment and empathy in role

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESIDENCY REQUIREMENTS:

The person in this position IS required to reside in North Carolina or within 40 miles of the NC border.

SALARY: Depending on qualifications & experience of candidate. This position is a non-exempt and is eligible for overtime compensation.

DEADLINE FOR APPLICATION: Open until filled

APPLY: Vaya Health accepts online applications in our Career Center, please visit http://www.vayahealth.com/careers-overview/ Ind.00 1

Vaya Health is an equal opportunity employer.